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Ford entered India back in 1995 and has since invested billions of US dollars to setup manufacturing facilities and a network of sales and service centres for new and existing customers across the country. These facilities not only produce engines and vehicles for the domestic market, but for various export markets as well. Ford's facilities in Chennai, Tamil Nadu and Sanand, Gujarat have a combined manufacturing capacity of 6.1 lakh engines and 4.4 lakh vehicles. Ford models like the current Figo, new Aspire and the EcoSport are exported from India to over 40 global markets.
Ford has recently shifted focus on providing high-satisfaction customer-service, particularly in terms of after-sales offerings. Currently, Ford has 376 sales and service outlets in 209 cities across India. The brand has also recently started a partnership with India's homegrown automotive manufacturer Mahindra & Mahindra to co-develop a new mid-size SUV for the Indian market. The two also aim to work on a small electric vehicle along with other exchanges of technologies and components.