Very bad quality of car as well as after same service

for 85PS RxL

There's a technical and mechanical problem in the Car. This is very disappointing that such a well-known company "Renault" has been so unprofessional and there's no customer satisfaction which has been considered by the Company. I have purchased a new car (Renault Lodgy 85PS RXL) from a dealer in Kanpur. The said car has been delivered to me without any testing at all, upon receipt of the car. I have analyzed that back A/C of the car is not working and accordingly I am making round and round of dealer's showroom as well as the service center. In the month of starting of November 2016 suddenly a problem of non-starting (First time) of car engine has happened, we have made a complaint to the service center and they have given my car for servicing and understanding the problem. In this, at that point of time, it was informed that certain problem has happened in Fuel injector and the same has been resolved. Again the same problem has been repeated after three days and the car was off and not started at all. In the month of end of November and starting of December (Second time), again we have send our car to service station at this time I have been informed your car has been kept on diagnose to understand the problem, after five days we have received back my car informing that all the problems have been properly sorted and this would not repeat again. After four-five days again the same problem repeated (Third time) and the car has been taken back by service center informing us that they have to change certain parts in the car otherwise it would not work properly. The car was kept approx. 10 to 15 day in a service center and after few day they called me and inform that all the problem in the car has been resolved and whatever parts need to change has been changed properly and sorry for the inconvenience this would not happen in near future. After that have gone for a long vacation and there is no use of my car it stood at my house idle. When I again started using my car in Jan Mid this year same problem was again repeated (Fourth time). When we tried to discuss with service center the same words has been repeated We have kept your car on diagnose and updated you. Today I have discussed with you the same problem with your service manager in Kanpur and there is no proper response has been received. Once again the same problem was repeated (Fifth time).When we tried to discuss with service center the same words has been repeated We have kept your car on diagnose and updated you. Today I have discussed with you the same problem with your service manager in Kanpur and there is no proper response has been received. I Would like to inform you that each time I have discussed this issue with customer care executive as well as in service center (current complaints number is Service Complaint-4-03019192-RENAULT KANPUR [ ref:_00Db0cZvn._500b0zSze0:ref ]? I am not going to take back this car from the service center and would take the replacement of my car from Renault. In this regards, I have made a complaint in Consumer forum and the complaint number is 171599.

Sandeep Kumar Rai
On: Feb 25, 2017 | 341 Views
  • 7 Dislikes

Write your Comment పైన రెనాల్ట్ లాడ్జీ

1 వ్యాఖ్య
v k tripathi
Jan 17, 2018 6:18:31 PM

renault lodgy is very bad car .its parts like gaskets clutch plates steering oil seal are very poorly controlled for quality and fail during warranty period itself and leads to litigation. failing of gasket within run of 25000 km is nothing but zero quality control. may the management of renault acknowledge it reply.

    Write a Reply

    రెనాల్ట్ లాడ్జీ వినియోగదారుని సమీక్షలు

    ఆధారంగా45 వినియోగదారుని సమీక్షలు
    Chance to win image iPhone 7 & image vouchers - T&C *

    ధర & సమీక్ష

    • All (45)
    • Mileage (16)
    • Performance (12)
    • Looks (13)
    • Comfort (22)
    • Engine (17)
    • Interior (9)
    • Power (10)
    • More ...
    • తాజా
    • Best car in budget

      Amazing ride quality feels smooth on the broken as well as bumpy roads The diesel mill offers great efficiency and driveability. Loaded with features including cruise con...ఇంకా చదవండి

      On: Apr 17, 2019 | 73 Views
    • Th Best Car of My Life

      When I was at a speed of 120+, right side front tyre was struck with a stone and in a fraction of second, the tyre was flat. At that time, my family was in the car. Marve...ఇంకా చదవండి

      Kishore Babu.j
      On: Apr 05, 2019 | 102 Views
    • for Stepway 85PS RXL 8S

      Comfortable 8 Seater car with true value for money

      Best 8 Seater Family Car with more comfort, best mileage, value for Money and best engine (same as duster engine)

      Mohamed Fayaz j fverified Verified
      On: Jun 21, 2019 | 12 Views
    • Very nice Car

      It is very good with good space. Best car for a family and if you love long drives this is what you should buy.

      Mukund verified Verified
      On: Jun 20, 2019 | 13 Views
    • for Stepway 85PS RXL 8S

      Renault lodgy fredback

      Very good car good suspension comfortable seating, drive are excellent heavy body language car Good average good capacity diesel tank average showroom price according to ...ఇంకా చదవండి

      MANPREET SINGHverified Verified
      On: Jun 14, 2019 | 18 Views
    • for Stepway 110PS RXZ 8S

      10 / 10 FOR RENAULT LODGY...

      The Best car in this category... mileage 19+ kmpl.. Comfortable & huge boot space. Very low maintenance cost.. Paid servicing done last week for only 3800/-.. Comfort is ...ఇంకా చదవండి

      On: May 22, 2019 | 57 Views
    • Wow! Unbelievable Car

      One of the best car in the MUV segment, comfortable spacious seating, good legroom, headspace, styling Good braking system as well as pick-up and unbelievable mileage.

      Harpreet SIngh Gulati
      On: Apr 22, 2019 | 23 Views
    • A Comfortable Car

      Renault Lodgy is a value for money car. It is a very comfortable and spacious car in the segment. The handling is amazing. 

      Webstar vlog
      On: Jun 15, 2019 | 13 Views
    • లాడ్జీ సమీక్షలు అన్నింటిని చూపండి

    వినియోగదారులు కూడా వీక్షించారు

    లాడ్జీ ప్రత్యామ్నాయాలు యొక్క వినియోగదారుని సమీక్షలు

    *ఎక్స్-షోరూమ్ న్యూ ఢిల్లీ లో ధర

    ట్రెండింగ్ రెనాల్ట్ కార్లు

    • ప్రాచుర్యం పొందిన
    • రాబోయే
    మీ నగరం ఏది?