Shocking Service And Dipping Brand Equity

Shocking Service And Dipping Brand Equity

While I am believed that I was a proud owner of a Honda sedan car, my sense of pride took a huge dent. Owing to poor service, transparency, and empathy. My car AV system started to malfunction in May-June and owing to COVID. I reluctantly took it the service centre in the month of August'20. Since my car was still under warranty I was assured that the AV would be replaced. And now after repeated follow-ups with the dealership (Ring Road HONDA) I have no clue when will the AV be replaced. However, HONDA hasn't stopped selling cars. Repeated emails to Honda regional manager north service have only yielded meaningless standard replies. I am totally exasperated and give up on Honda. Hope senior officials see this post and have the gumption of taking positive action.

ద్వారా jaideep sengupta
On: జనవరి 14, 2021 | 1597 Views
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vimal g sharma
Jun 26, 2021 3:57:14 PM

Honda service is worst. Even after regular service and without any damages they are interested to promote the sale of spare parts. Either their product quality is poor or parts.

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narendra parmar
Jun 30, 2021 9:55:03 AM

exactly i agree with you, they are interesting to sell their parts only, not for care of car, i got my city zx junked with 3.5 year from all sides even know well care of my car

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